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Deliveries are only possible to delivery addresses in Germany, Austria, Switzerland and countries of the European Union.

• Germany and Austria: Free shipping from €39 order value // €4.95 order value below €39
• European Union: Free shipping from an order value of €80 // €9.95 under an order value of €80
• Switzerland: €19.95*

* Deliveries to countries outside the European Union may incur additional costs for which we are not responsible and which you must bear. These include, for example, costs for money transfers by banks (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find more information here, for example, and on import sales tax here , as well as specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Unless another period is specified in the item description, delivery to Germany and Austria takes place within 1-3 days , for deliveries abroad within 3-7 days after order confirmation (if advance payment has been agreed, after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

You are also welcome to have your order sent to a DHL Packstation. You can simply enter the address of the DHL Packstation as the delivery address when placing your order. Please don't forget to include your post number! Please note the maximum package size for your packing station - meditation mats, for example, cannot usually be sent to packing stations. If you are unsure whether an item can be sent to your Packstation, please ask your Packstation directly, because if a package is too big, it will usually be sent to the nearest post office.

As soon as your package has been shipped, you will receive an email with your tracking number. You can use this tracking number to track the shipping status of your order directly on the shipping service provider's website.

Sometimes a package doesn't arrive. In such a case, it is always advisable to submit an inquiry to the shipping service provider. If you have not received your order, write to us at info@lotuscrafts.com and we will take care of a quick solution.

We are purely an online shop, so at the moment we do not have a shop to collect our goods. But let's see what the future brings, we are always working on new possibilities!

If you have changed your mind at short notice or have noticed an error in your order, we can still change or cancel your order if it has not yet been packed in our warehouse. In such a case, it is best to contact us as soon as possible in order to delay the shipment of the goods. We can be reached by telephone Monday to Thursday 10 a.m. to 12 p.m. and 2 p.m. to 4 p.m. and Friday 10 a.m. to 12 p.m. Unfortunately, if your package is already ready for dispatch, we can no longer cancel your order. In this case you can simply refuse to accept the package. The package will then be sent back to us and we will refund you the purchase amount.

In order to exchange an item, we would ask you to apply for a return request for the item. You can do this quickly and easily with our return form, which you can find here:

https://www.lotuscrafts.com/en/pages/returns

At the same time you can order your desired item from us. Once we receive your returned item, we will issue you with a credit note.

Yes, we offer vouchers. These are ideal if you don't know exactly which Lotuscrafts product you want to give away. You can order the vouchers in our online shop. The voucher will then be emailed to you as a PDF. You can print this out or forward it by email.

At the end of your order process you can redeem your discount in the 'Discount code' field in the right column. Please pay attention to upper and lower case letters

If you are not completely satisfied with an item from us, you can send it back to us within 30 days.

The return from Germany and Austria is free of charge.

For returns from other EU countries and Switzerland, the return costs are borne by the customer.

To initiate a return, please proceed as follows:

1. Fill out the return form .

2. You will then receive a return label.

3. Attach the return label to the package and take it to the nearest packing station or post office.

4. After we have received the return, we will arrange for the purchase price to be refunded as soon as possible.

If you have any questions, our support team will be happy to help you!

All the necessary legal information about your right of withdrawal can be found here .

The purchase amount will be refunded to you via the originally used payment method within a maximum of 14 days after receipt of the goods. You will receive a confirmation by email as soon as the credit has been paid out.

The return period is 30 days from delivery of the goods.

Returns from Germany and Austria are free of charge.

For returns from other EU countries and Switzerland, the return costs are borne by the customer.

For quick and easy processing, we ask you to return the item in question as described and to order the replacement item separately in the online shop.

To initiate a return, please fill out the returns form .

Yes, we offer a 10% discount for trained yoga teachers (no minimum order value). Here’s how you can claim the “Yoga Teacher Discount”:

Please create a customer account with us first. Then you send us your proof of training by email to info@lotuscrafts.com. After activation you will receive feedback from us so that you know that you can now get started. The discount is then always automatically deducted at the checkout.

IMPORTANT : Please be sure to wait for the activation, as unfortunately we cannot grant any discounts on orders that have already been paid for.

Yoga studios and meditation centers have special price conditions with us. Please contact us by e-mail with the details of your studio and your homepage. We'll take a quick look at your studio / center online and get back to you with the conditions.

Discounts for large commercial orders (medical practices, kindergartens, schools, hotels, etc.) are also possible. Do you need our meditation cushions for your practice or other movement space etc.? We have particularly attractive offers for our commercial customers. We would be happy to make you an individual offer with discounts of 20-30% depending on the item and quantity. For an individual offer please use our contact form, we look forward to your inquiry!

We also support meditation teachers / alternative practitioners / coaches with a 10% discount on every order (no minimum order value).

This is how you can secure a discount: Please create a customer account with us first. Then send proof of training, trade license or similar proof of your activities by email to info@lotuscrafts.com. After activation you will receive feedback from us so that you know that you can now get started. The discount is then always automatically deducted at the checkout.

IMPORTANT : Please be sure to wait for the activation, as unfortunately we cannot grant any discounts on orders that have already been paid for.

If you want to place a larger order, write to us and we can make you an individual offer.

You are a retailer, have your own shop and are interested in our range? We would be happy to be included in your shop. Please contact us at info@lotuscrafts.com and we can discuss further.

Deutschland:

• 5,95€ (netto)

Österreich:

• 5,95€ (netto)

Europäische Union:

• 9,95€ (netto)

Schweiz:

• 26 CHF (netto)

United Kingdom:

• 19,95€ (netto)

Our meditation cushions are filled with organic spelled husks. The organic spelled husks (kbA), which were peeled in Germany, adapt perfectly to your sitting position and support a stable and comfortable posture. Only our Zafu cushion ZEN Kapok is filled with natural kapok wool. Kapok has the advantage that it is very light and elastic.

Body size, flexibility and the area of ​​application are decisive for the height of the meditation cushion. At Lotuscrafts, we divide our meditation cushions into three different size categories:

- Small: approx. 10 cm seat height

- Standard: approx. 15 cm seat height

- High: approx. 20 cm seat height

Even before considering the height of the pillow, you should think about the shape. At Lotuscrafts, we generally distinguish between round and crescent-shaped pillows, both of which have certain advantages. The crescent-shaped cushions allow the heels to come closer to the body, for example in the lotus or cross-legged position. This allows many people with a smaller hip opening to sit more relaxed. The round cushions have a larger seat surface and are therefore more stable. Basically, this question is very individual and should be answered by everyone.

Body size, flexibility and the area of ​​application are decisive for the height of the meditation bolster. At Lotuscrafts we divide our bolsters into three different size categories:

- Round: yoga roll RESTORATIVE

- Angular and large: yoga bolster RESTORATIVE L

- Angular and small: yoga bolster RESTORATIVE S

On the square bolsters you have better stability in Yin Yoga, the round bolsters are better suited for advanced yogis.

Depending on your yoga practice, you should also choose your bolster. Our RESTORATIVE bolster series is filled with kapok, so they are elastic and soft. Nevertheless, due to the bolster shape, it offers enough stability to take relaxed back stretchers or the like. The yoga roll, on the other hand, is heavier due to the spelled husk filling. It can also be used as a weight in stretching positions, such as laying on the legs in the Seated Forward Bend.

If you only want to order a cover for one of our seat cushions or bolsters, please contact us at info@lotuscrafts.com and write us your full name, your address and which cover (model and color) you would like to buy. We will then immediately check availability and get in touch with you. Covers are available for the following pillows and bolsters:

- Meditation cushion LOTUS in all heights

- Zafu cushion ZEN

- Zafu cushion ZEN crescent

- Meditation cushion SHANTI Crescent

- Yoga roller RESTORATIVE Ø24 cm

Unfortunately, there are no covers available for our other models. Unfortunately, we also do not have any separate covers for our meditation mats in our range.

The twill weave (also known as twill or twill for short) is one of the three basic weave types for woven fabrics and is easily recognizable by the sloping ridge. Twill fabrics are particularly robust and yet easy to care for and retain their shape after washing.

The cotton for our fabrics is grown and dyed in India.

Our organic spelled husks come from controlled organic cultivation (kbA) and are all processed in Germany. The husks are also carefully dusted to get rid of dust particles. This makes our husks particularly light and adaptable. In addition, regular use of our meditation cushions results in less fine abrasion and breakage (broken spelled grains). You can find more details about the manufacturer of the husks under this blog entry https://www.lotuscrafts.com/en/blog/betriebsbesichtung-bei-unserem-dinkelspelzen-Manufacturer/ (hyperlink to blog post)

Our MUDRA STUDIO yoga mat is perfect for equipping yoga studios, as it is light but robust and easy to clean.

GOTS stands for the “ Global Organic Textile Standard ” and is a worldwide certification for textile products from ecological and socially responsible production. GOTS takes into account the entire production chain, from raw material extraction on the organic cotton fields to packaging. At every step of the process, attention is paid to environmentally friendly processes, health-friendly materials and social standards.

In addition, the social standards of the ILO (International Labor Organization) apply as a minimum standard and guarantee fair wages, occupational safety and freedom of association, protection against toxic chemicals, prohibition of forced labor, child labor, as well as abuse and discrimination. But GOTS goes beyond that, for example fire prevention and evacuation exercises are also required. Animal welfare is also supported by using fibers from controlled organic animal husbandry.

Our GOTS-certified products are carefully marked by us in the product description so that there is no confusion when purchasing.

Large quantities of artificial fertilizers and pesticides are used worldwide in the cultivation of conventional cotton. For example, cotton cultivation accounts for around 25% of the world's insecticide use and 10% of its pesticide use, even though it accounts for only 4% of the total arable land. For every T-shirt, for example, around 150 grams of poison end up on the cotton fields. The excessive use of chemicals reduces soil fertility and makes pests more resistant.

Organic cotton, on the other hand, is grown according to set standards. Controlled organic farming prohibits the use of toxic and non-degradable chemical-synthetic pesticides and fertilizers so that soil and groundwater are no longer polluted. The use of genetically modified organisms is also prohibited.

Please email your press inquiries directly to this address . We will process your request as soon as possible.

Yes, we are happy to cooperate with influencers who fit our brand thematically. Please send us an e-mail to this address and tell us how you imagine a cooperation and which products you are interested in. Please also send us links to your social media profiles so that we can take a picture of you right away.

Please email your event sponsorship request to this address . We will process your request as soon as possible.

If you have purchased one of our items on Amazon and now want to return it to us, we must ask you to process this directly through Amazon. Please log into your Amazon account and go to "My Orders" and initiate a return. Amazon will now send you all the necessary documents that you need for a return

Our items are also available on Amazon. You can find all of our items here .